Shipping Policy

Welcome to Alpha Industrial Outfitters! We specialize in high-quality welding equipment and a range of industrial products designed to meet the needs of the blue-collar community. Our commitment is to provide you with top-tier products and efficient service. Please review our Shipping Policy below:

Shipping Areas

Alpha Industrial Outfitters currently ships to locations within the United States. Please note that shipping rates and delivery times may vary depending on your destination.

Shipping Options

o USPS Ground: Estimated delivery within 2-5 days.

o UPS Ground: Estimated delivery within 1-5 days.

o USPS Priority Mail Express: For quicker delivery, choose our Express Shipping with USPS for overnight delivery.

Shipping Charges

We do not offer free shipping at this time. Shipping costs will be calculated and displayed at checkout based on your order and shipping destination.

Order Processing Time

Orders are typically processed within 1-2 business days. During peak periods, processing may take 2-3 business days. We strive to ship your order as quickly as possible.

Tracking Your Order

Once your order is dispatched, you will receive a shipment confirmation email from Alpha Industrial Outfitters, including a tracking number. Use this number to track your order’s progress.

Stolen Packages

In the unfortunate event that your package is stolen after delivery, we recommend the following steps:

o Verify Shipping Information: Check the shipping address in your order confirmation email to confirm it was delivered correctly.

o Search the Delivery Area: Carriers sometimes leave packages in hidden spots to deter theft. Look around your doorstep, garage, or any other possible locations.

o Ask Neighbors and Household Members: Sometimes, packages are taken in by a neighbor or household member for safekeeping, or they may have been delivered by mistake.

o Contact the Shipping Carrier: Report the missing package to the carrier for more information about the delivery status or potential solutions.

o File a Police Report: If you believe the package was stolen, filing a police report can help with investigations and insurance claims.

o Reach Out to Our Customer Service: If your package is still missing after completing the steps above, please email us at alphaindustrialoutfitters@gmail.com with your order number and a brief explanation of the issue. We will assess the situation and work with you to find a solution.

Please note that Alpha Industrial Outfitters is not responsible for packages once they have been confirmed as delivered by the shipping carrier. We understand how frustrating missing deliveries can be, and we will do our best to assist you in resolving the issue.

Returns and Exchanges

For information regarding returns and exchanges, please refer to our Return Policy.

Thank you for choosing Alpha Industrial Outfitters for your industrial needs. If you have any questions or concerns about our shipping policy, feel free to contact us at alphaindustrialoutfitters@gmail.com.